FREQUENTLY ASKED QUESTIONS

You choose from 1000+ instructor-led workouts on the touchscreen, then move through your session at your own pace on our state-of-the-art Reformers. You can log in, create your account, and save your favourite classes to keep things personal. Bring your own Bluetooth wireless headphones, or use one of our spares!

Reformer Pilates is for everyone who meets our safety criteria, which we take seriously. Before you can enjoy the freedom of working out on your terms, we require a brief review of your health, medication use, and physical capacity for self-guided exercise. We welcome individuals 18 years and older to join our diverse range of classes tailored to various skill levels. And before your first session, we'll ask you to fill out a waiver form, ensuring you're ready to embark on your Pilates journey with peace of mind.

Each class varies in length from 5 minutes to 50 minutes and you can pause the class at any time.

Our class range includes options safe for pregnancy, with details in each class description for any special instructions or modifications. We also have a pregnancy pillow for your comfort during workouts. For personalized guidance for those starting out or concerned, a one-on-one instructor may be your best option before beginning at ORA Pilates.

We welcome members 18 years of age and older. We believe in providing a safe and effective workout environment, and this age policy ensures that all members can confidently engage in self-guided sessions with a maturity that ensures their safety and maximizes their workout experience.

Our studio is professionally cleaned ensuring all equipment and surfaces are sanitized. Additionally, we provide sanitizing wipes for members to use before and after their sessions on the Reformers. We encourage all members to wipe down equipment after use, helping to keep our community healthy and our equipment in top condition.

Yes! You can fill out a form within the Momence app or write to us at hello@orapilates.com.au to pause your membership for as long as you need. Please note that a 1-week notice is preferred.

No! There is no lock in contract for our weekly memberships. If you need to pause the membership, please email us ahead of time to hello@orapilates.com.au. If our studio isn't for you and you would like to end the membership please advise us with two weeks notice.

We have 9 reformers and 3 massage chairs. The massage chairs are not able to be booked and are on a first come first serve basis.

Yes!

ORA Pilates is a self-run studio, so there are no staffed hours. You’ll train independently with on-screen instructor guidance, at a time that suits you!

You’ve got 2 membership options: Unlimited access for $47.50 per week, or a Twice a Week membership for $24.95. If you want to try us first, the ORA Experience gives you 14 days unlimited access for $49!

Yes — you can book your classes in the Momence app up to 90 days in advance! If your plans change, you can cancel up to 15 minutes before your session time. Easy, flexible, and all on your schedule!

Once you sign up, you’ll get a welcome email with everything you need, including how to download Momence. From there, you can use the app to unlock the front door when you arrive!

Wear comfortable workout clothes, grippy socks, water bottle, and of course your wireless Bluetooth headphones. We do have some spare headphones if you forget yours :)

Our studio is equipped with round-the-clock security and ambient lighting for those late-night sessions. We have panic buttons on both levels and CCTV to ensure you are protected. Your safety is our priority and we take it seriously.

Nope! The massage chairs are available on a first-come, first-served basis. Just hop in and enjoy a little post-reformer recovery whenever one’s free. 🤎